Privacy Policy Last updated: September 18, 2023

Sartura d.d., Zagreb, Lendavska ulica 16 A, OIB/PIN: 27334333242 ( “Sartura”, "us", "we", or "our") operates the website (the "Website") and provides services to its clients (Website and client services jointly: “Service”) and in those cases acts as a data controller within the meaning of the EU General Data Protection Regulation (“GDPR”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Data when you use our Service.

We use your Personal Data for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Terms and Conditions.

Data Collection and Use

While using our Service, we may ask you to provide us with certain Personal Data that can be used to contact or identify you. Personal Data may include, but is not limited to, your email address, name, surname, telephone number, IP address, address, company you are employed at and other information ("Personal Data") in cases when you visit our Website and use the specific functionality of our Website, when you are our client, when you ask us to send you information about our Service, when processing data in accordance with our legal obligations, when you contact us by e-mail, or when we process your job application.

We will not collect Personal Data unless you voluntarily provide it to us, except for certain Personal Data collected through the information systems and programs used for the operation of our Website, whose transmission is necessary for the use of internet communication protocols and will not require more information than is necessary for performing certain activities.

If you do not want to provide us with Personal Data (except Personal Data relating to the use of internet communication protocols that are usually collected when visiting the Website), you can still access our Service but you may not be able to use some of its features, such as apply for a job at Sartura or receive our Service.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a Website and stored on your computers hard drive.

First party cookies are placed in order to identify individual client behind a shared IP address and apply security settings.

We also use Google Analytics, Google DoubleClick, Google Tag Manager services for analytics and profiling purposes of users, data is stored for these purposes up two 2 years from user’s consent Website employs Google Analytics to help understand how the website is used by its users. For some of the advertising features listed below, like retargeting, data from Google Analytics may be combined with first-party data and third-party cookies (like Google’s advertising cookies) as permitted by Google’s and our respective policies. To opt-out of being tracked by Google Analytics across all websites, visit

Domain Name Value _gat_gtag_UA_1475114... 1 _gid GA1.2.666145490.1693... _ga GA1.2.1389273782.169...

When you first visit our website, you will see our Cookie Declaration/Banner where you can accept all the cookies or manage your cookie settings. You can withdraw your consent at any time and clear cookies from your browser.

Information about procedure on how to enable, disable or remove cookies can be found on your Internet browser provider’s website via your help screen. If you wish to learn more on this matter, we invite you to visit the following address: Links to popular browsers are listed below for your convenience. For other browsers, please consult your browser settings for managing cookies:

- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Microsoft Internet Explorer
- Opera
- Apple Safari

Job applications

We collect open applications from candidates who want to work at Sartura. We also process Personal Data of applicants who apply to a certain job posting.

Open applications are processed for the purpose of contacting the candidate and possible recruitment. The data is kept for 2 (two) years from the date of receipt of the open application so that we could contact specific candidates if needed. In case of a job posting, we keep Personal Data of the selected candidates with whom we conclude the employment contract and Personal Data of candidates who gave us consent in order to remain in our database for a period of up to 2 (two) years after the application has been submitted.


We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties, such as cloud providers, associates, financial and legal advisors, entities providing us with accounting services that are subject to the appropriate contractual obligation of confidentiality, have access to your Personal Data only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Sartura transfers Personal Data to USA based cloud providers (data processors - Atlassian, Google) who have accessed the Data Privacy Framework between the EU and the US, thus ensuring adequate protection of personal data. For the Website hosting services we use Standard Contractual Clauses approved by the European Commission to transfer data to USA based provider Netlify.

Data Retention

We will process your Personal Data only for the time necessary to achieve the purposes described in this Policy.

In addition to the foregoing, we will keep your Personal Data as required or permitted in accordance with applicable laws (accounting data for minimum of 11 years).


If you give us your consent, or if you are our client, we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Your rights

We inform you that, in accordance with the extent permitted by applicable laws, you have the right to request from us the access and correction or deletion and transfer of your Personal Data, or processing limitations related to your Personal Data, as well as to object to processing activities and to file a complaint with the competent authority (in the Republic of Croatia to the Personal Data Protection Agency). You also have the right to know the recipients or categories of recipients to which your Personal Data was or will be disclosed, especially to recipients in third countries.


The security of your Personal Data is important to us, so we have set up the appropriate physical, electronic, and control procedures, as well as technical and organisational measures to protect the data we collect. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.

Competent law/Jurisdiction

All questions related to our Service and this Policy are governed by Croatian law. You agree that in connection with the procedure pertaining to this Website and this Policy will be exclusive and local jurisdiction of the courts in the Republic of Croatia.


If any of the provisions of this Policy is deemed null, void or unenforceable, it shall not affect the validity of other provisions of this Policy.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy will be posted here with updated effective date on the first page of the Policy if any changes or updates are made.

Contact Us

If you have any questions about this Privacy Policy, please contact us on